Service Offering

FinMet’s offering is an operating model to deliver Gold Loans via a digital platform to the client’s doorstep by providing:

What We Guarantee

Robust Processes

Data-Driven Journey

Frictionless Journey

Faster TAT

Superior Customer Experience

Connected Banking Model

Partnership Banking an Inclusive journey towards greater Customer Experience

Service Offering

Features

Superior Customer Experience
Faster TAT
Frictionless Journey
Connected Banking Model
Robust Processes
Data Driven journey
Partnership Banking....an Inclusive journey towards greater Customer Experience

FINMET’s offering is an operating model to deliver Gold Loans via a digital platform to the client’s doorstep by providing:

On boarding (including KYC) and loan documentation
Testing of the jewellery done through certified and Bank approved assayers
Disbursement of the approved loan amount done immediately through FINMET API technology.
The jewellery transported to Bank’s branch by FINMET associate (Security Agency)
Transit Insurance fully covered by FINMET
Vaulting to be provided by FINMET, if required
Return of the jewellery to the client’s doorstep arranged upon closure of the loan

Our Process

Customer Journey & Comparison

Traditional

Vs

Digital

Traditional

Digital

Process Flow & Norms

KYC

Digital Know Your Customer ( KYC ) Verification of the customer is performed by the online system of FinMet.

Profiling

A preliminary KYC will be performed by the customer through the FinMet portal to increase the conversion rate of requests.

Gold Management

FinMet will partner with a security agency for the physical management of the gold ornaments.

Sanction & Disbursal

Bank will disburse the loan only after Bank receives the confirmation of acceptance of the jewelry by the FinMet team.

Collection

The loan balance shall be noted by Bank. Loan Management will be performed solely by Bank, with no intervention from FinMet.

Closure

In case of closure, the customer starts a request on the FinMet online portal and notes the closure amount (Tobe collected from Bank)

FinMet journey started with a single belief to connect people, places and possibilities by doing things others said could not be done.

Company

Quick Links

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